ONE OF ONLY THREE WOMEN IN THE TOP 10!
For nearly 30 years, Dr. de Janasz has engaged with countless individuals and groups on six continents, helping them improve organizational processes and outcomes by enhancing leadership, negotiation, and persuasion skills and capabilities. Dynamic, entertaining, and relatable, Suzanne brings a unique combination of rigor and relevance to create a learning experience that will transform one’s confidence, abilities,
and resilience as negotiators and leaders.
Being able to navigate through conflicts and optimize negotiation outcomes is more important than ever. Unresolved conflict is rampant in the post-pandemic, disconnected (even in organizations who’ve returned to office), politically charged workplace and is estimated to cost $359 billion annually in the U.S. (similar cost in Europe and £28.5 billion in the U.K.).
These costs arise from stress, absenteeism, decreased motivation and accuracy, counterproductive behavior (strained and nonexistent communication, blocking, bullying, harassment), lowered productivity/output, turnover, difficulty recruiting, loss of customers and strained reputation. Absent trust and collaboration, employees disengage and minimize interaction, or worse, they interact in ways that increase the negativity in an already strained culture.
In her decades of working with organizations, Suzanne has demonstrated a keen ability to facilitate transformational improvement in negotiation and conflict resolution skills and confidence and has earned her the
#8 RANKING IN GLOBAL GURUS TOP 30 NEGOTIATION EXPERTS (2025)
Suzanne’s training in organizational psychology, human behavior, learning/development, and research methods, combined with extensive executive training has resulted in numerous peer-reviewed articles, best-selling textbooks used around the world, and business publications (Forbes,
HBR, Fast Company) and featured in global newspapers (WSJ, FT, CNN.com), radio
programs and podcasts.
Companies large and small trust Suzanne to help transform how their teams negotiate and resolve conflicts, closing knowing/doing gaps through experiential programs custom-
designed to help teams create greater value, capture more revenue, increase the bottom line while maintaining integrity and create sustainable, trust- based, collaborative relationships with internal and external partners.
My keynotes, workshops, and courses are for leaders, professionals, and teams who want to navigate tough conversations, build stronger relationships, and negotiate with confidence.
These are not abstract theories from a textbook. They Are actionable strategies backed by decades of experience working with executives, professionals, and organizations worldwide. Whether you’re looking to lead with influence, advocate for yourself, or drive meaningful change, you’ll gain field-tested techniques that help you communicate effectively and create lasting impact. If you're ready to elevate your leadership and negotiation skills.
Stepping outside one’s comfort zone is essential, and Dr. D provides a multi-faceted set of
experiences in a safe space that challenge habits/beliefs, provoke learning (sometimes through
failure) and create mindset shifts that support and sustain increased confidence and
competence in current and future negotiations.
For decades, Dr. D has been delighting audiences with her approach:
- relevant and practical knowledge and skills,
- engaging learning through self-assessment, practice, and reflection,
- entertaining with storytelling, videos, and humor,
- providing opportunities for meaningful and actionable growth focused on YOUR challenges.
Anyone can post a video. What’s the science behind their approach? How do you know their “winning ways” will work for you, in your industry, with your customers? Dr. D draws from her decades of negotiation research, work with diverse students and executives, and hundreds of publications, to tailors every workshop to ensure.....
Actually, research shows that men tend to be more direct (communicating to assert dominance) and engage in behavior that is competitive, aggressive, and prone to bullying in order to win. When displayed by men, this behavior is not condoned but rather expected. When women act this way, they are called bossy, bitchy, nasty and impossible to work with. They are more respected and liked when their behavior is more aligned with expectations…which doesn’t mean soft or passive. It’s no surprise that women in my workshops recognize the difference in what they’ve been taught in the past and are grateful to learn
One key to reducing stress is preparation, and there’s an art to that. Another important set of skills related to communication that opens dialogue, invites discussion, and demonstrates a willingness to listen to opposing viewpoints. Finally, we have underlying preferences for how we approach conflict that once known, can be shifted with mindfulness and practice.