Are you or your employees:
Most people "learn" negotiation by observation or by chance - this is not a reliable strategy. Negotiation goes beyond instinct or luck - it is an art and a science that enables you and your organization to achieve your goals while building and maintaining trust-based relationships
Without strategic negotiation planning, deals risk stalling and relationships can deteriorate, leading to unresolved conflicts that cost organizations an estimated $359 billion annually across the US and Europe. These conflicts fuel stress, absenteeism, low morale, high turnover, and lasting reputational damage.
Suzanne's negotiation training helps you and your team trade quick wins for long-term, strategic negotiation that drives sustainable results.
Immersive, dynamic, and relatable learning experiences, combining storytelling, humor, practical skills, and immediately actionable techniques.
Rooted in organizational and social psychology, behavioral economics, dispute resolution, interpersonal dynamics and supported by decades of global thought leadership published in top outlets.
Customized to your team, industry, and culture, with hands-on exercises, simulations, and peer mentoring that build lasting negotiation and conflict resolution skills.
Moving beyond generic tactics to help teams identify blind spots, overcome biases to build skills and sustainable confidence for high-stakes negotiations.
No authority? No problem. Learn how to use influence to secure agreement and commitment from others
Learn how to handle challenging situations with confidence and turn difficult interactions into productive outcomes.
Transform the fear of confrontation into opportunities for growth and collaboration.
Master everyday negotiations to build the confidence and skills needed for success in high-stakes negotiations.
Boost your negotiation success by mastering emotional intelligence to build stronger relationships.
Negotiate confidently across cultures by understanding differences to strengthen global partnerships.
Over the last five years, more negotiations have been happening virtually, through email, video, phone, or text. These bring unique advantages as well as challenges, so it's important to know how to make the most of them.
AI is also increasingly being used to prepare for and even conduct negotiations. As its influence grows, understanding how to use AI effectively and responsibly is becoming an essential skill.
Preparation is key - learning how to promote open dialogue, invite discussion, and a willingness to listen to opposing viewpoints can make a big difference. It also helps to understand how you approach conflict, so you can use mindfulness and practice to adapt your approach to fit the situation.
The key is to respond thoughtfully - asking targeted questions or addressing the behavior calmly to allow the other party a chance to correct it. Ignoring it may signal acceptance, while reacting poorly can create unnecessary conflict. I teach strategies that resist unethical behavior and how to effectively deal with conflict. Explore more insights on this topic on my popular topics page.
Cross-cultural research shows that unintentional missteps in negotiations can offend others or reduce outcomes. Being aware of cultural expectations and preparing accordingly can help you navigate negotiations effectively, protect relationships, and achieve better results. Find out how Suzanne tackles this issue - click here to read more.
Absolutely! With internal negotiations, you usually have more insight into company culture and the interests of the person you’re negotiating with. You may also have colleagues who can support your case.
For salary negotiations, even a modest increase can have a significant impact. For example, asking for even a $7,000 higher starting salary can translate to more than $642,000 over your career. Money isn’t everything, but leaving it on the table can have long-term consequences.
Actually, research shows that men are often expected to be direct and competitive, while women displaying the same behaviour may be labelled negatively. They face less resistance when their behaviour aligns with social expectations - but that doesn’t mean being soft or passive.
Women in Suzanne’s workshops often notice how different this approach is from what they’ve been taught and appreciate learning from someone who has done extensive research and, as a woman, applies these strategies successfully in her own negotiations.