Recognized by peers and participants alike with teaching awards and accolades, Suzanne’s pioneering contributions—hundreds of experiential exercises, case studies, and simulations which appear in her market-leading textbooks that are in use around the world (Interpersonal Skills in Organizations, 8th edition, McGraw Hill, 2026; Negotiation and Dispute Resolution, 3rd edition in progress, Sage Publications, 2027)—breathe life into theories and concepts.
People learn by doing. Throughout her career, Suzanne has been passionate about developing innovative approaches that not only embed knowledge but also create mindset and behavioral shifts. Learning requires discomfort; if you’ve heard or done it all before, you could sit through training and learn very little. It takes novel situations, uncomfortable scenarios, and realistic simulations to create new “muscle memory".
“Going where they are,” critical for learning effectiveness Suzanne seeks to understand of participants’ characteristics (e.g., gender, cultural, generational, and hierarchical differences) and the context in which they operate (e.g., technological changes, industry trends)
Suzanne’s approach is different…and effective.
Providing bespoke opportunities for meaningful and actionable growth focused on individual participants’ current and future challenges and goals
Relevant and practical knowledge and skills
Entertaining with storytelling, videos and humor
Engaging learning through self-assessment, practice and reflection
“Going where they are.” Suzanne seeks to understand and design programs aligned with participants’ characteristics (e.g., gender, cultural, generational and hierarchical differences) and the context in which they operate (e.g., technological changes, industry trends), critical for learning effectiveness.
Suzanne has been delighting audiences and effecting change for decades with her approach which features:
Click the button below for some of her more popular topics and reach out directly to discuss the content and approach that will have the greatest impact for your audience.
Suzanne works closely with clients to design an optimal learning experience that fits the needs of the organization and employees and that is aligned with the culture. The formats below can be delivered in person or virtually and in combination, depending on the needs and goals.
Part III 'Say what you mean, mean what you say' by IMD Professor Suzanne De Janasz
Part II 'Say what you mean, mean what you say' by IMD Professor Suzanne De Janasz
Suzanne is a talented master facilitator, having facilitated hundreds of groups from 5-500 (teams, meetings, events) throughout her career in industry and academia and also designed and executed multi-day or semester-long programs that have enabled hundreds of professionals, faculty, and grad students to become successful facilitators. Click below to see Suzanne in action, facilitating a persuasive communication workshop at IMD in Lausanne, Switzerland.
E Mentoring Virtual Mentors, Real Benefits with Professor Suzanne de Janasz part 3 OWP 2011
Virtual Mentoring
‘E-Mentoring: Virtual Mentors, Real Benefits’
Leading Millenials
'How to Lead the Digital Generation'